Conditions d’utilisation

These Terms of Service govern the use of celinewear.com, operated by CELINE LINGERIE.

By using the website or placing an order, you agree to these Terms, without prejudice to mandatory consumer rights applicable under French law.

Website Operator

CELINE LINGERIE
155 bis rue du Général de Gaulle
59110 La Madeleine
France

SIREN: 892 762 279
SIRET: 892 762 279 00016
VAT: FR61 892762279

Email: support@celinewear.com
Customer service hours: Monday–Friday, 09:00–16:00 CET/CEST
Response time: Within 48 hours

Website Use

You may use celinewear.com only for lawful purposes.

You must not:

  • interfere with website operation or security;
  • attempt unauthorised access;
  • introduce malicious software;
  • use the website for fraudulent purposes;
  • misuse website content or services.

Product Information

We make reasonable efforts to provide clear and accurate product descriptions, images, characteristics and sizing information.

Colours may appear slightly different depending on photography, lighting and device displays.

Customers should review the available product and sizing information before ordering.

Prices

Applicable product prices are displayed on the website before purchase.

The total amount payable is displayed before the customer confirms the order.

Standard shipping within the supported mainland-France delivery area is free.

Orders

Orders are subject to product availability and acceptance.

An order may be refused or cancelled where reasonably necessary, including situations involving:

  • failed payment;
  • suspected fraud;
  • invalid delivery information;
  • product unavailability;
  • obvious technical or pricing errors.

Where payment has already been collected for a cancelled order, an appropriate refund will be processed.

Shipping

CELINE LINGERIE currently delivers only within its supported mainland France delivery area.

Processing time: 1–3 business days
Transit time: 3–5 business days
Standard shipping: Free
Daily cut-off: 16:00 CET/CEST

For complete information, please see our Shipping Policy.

Returns

Eligible products may be returned within 30 calendar days after delivery.

Return shipping for eligible returns is paid by CELINE LINGERIE.

Restocking fee: €0.

Please see our Return & Refund Policy for complete conditions.

Intellectual Property

Content made available through celinewear.com, including original text, graphics, branding and layouts, may be protected by intellectual-property rights.

Unauthorised commercial reproduction or use may be prohibited.

Liability

Nothing in these Terms excludes or restricts liability where such exclusion or restriction is prohibited by applicable law.

Mandatory consumer protections remain unaffected.

Applicable Law

These Terms are governed by applicable French law.

Contact

CELINE LINGERIE
155 bis rue du Général de Gaulle
59110 La Madeleine
France

Email: support@celinewear.com
Customer service hours: Monday–Friday, 09:00–16:00 CET/CEST
Response time: Within 48 hours